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Knowledge base
General Inquiries
Claims
5
How and when can I return the goods purchased in your e-shop?
How to make a claim if you believe that the product is not working properly?
When making a claim, do I have to send the complete pack?
How do I find my current claim status?
Post-warranty service of products
TrueCam Car Camera
First use
5
Is it good to fully charge the battery before first use?
Which memory card to use?
How do I set up my car camera?
How to connect the GPS module?
Where to properly place the camera?
Legislation
1
Is it legal to use a car camera?
Function
9
What is LDWS?
What is the difference between motion detection and parking mode?
What is the difference between PAL and NTSC TV mode?
Using delayed power on
What is the LED flashlight on selected TrueCam cameras?
See all 9 articles
Technical Questions
17
What are the differences between supercapacitor and battery?
How and why to update firmware?
Why and how to use the DVR video player?
Why the card fill up even though I am using the loop recording function?
Why does my computer not show the connected camera?
See all 17 articles
LAMAX ACTION X Action Cameras
Technical Questions
10
How best to set up an action camera?
What is the best program for editing recorded video?
Which memory card to use?
How to set the time loop in car mode with LAMAX X7 Mira and LAMAX X8 Electra?
I can not connect to my camera using the Wi-Fi app on my phone
See all 10 articles
X10 Taurus
6
What to do if the LAMAX X10 Taurus returns to factory settings after switching off?
What to do if the time and date are reset when removing the battery from the X10 Taurus camera?
Camera FOV
Time-lapse video
Slowmotion video
See all 6 articles
LAMAX DRIVE Car Cameras
Technical Questions
15
How does parking mode work?
How do I set up my car camera?
Camera can not be attached to a perpendicular windscreen, such as on a lorry, as it interferes with the lens
How long a recording can fit on a C4 and C7 memory card?
What is the difference between motion detection and parking mode?
See all 15 articles
Legislation
2
How to correctly place the camera in the car?
Is it legal to use a camera in the car?
C3
1
How long a recording fits on a memory card?
S5 Navi+
8
Is there a wireless version of the rear camera?
Can I install my own apps onto my system?
How Long does S5 Navi+ last on battery?
How long is the cable between the front and rear cameras?
One of the applications in S5 Navi+ has lost some of its functions over time and the manual is missing
See all 8 articles
C4
2
The camera does not accept the memory card, why?
Does the camera have parking mode?
C5 Dual
1
How does the DRIVE C5 Dual reversing mode work?
C7
1
I can't find the WDR function anywhere
LAMAX BEAT Bluetooth Audio
Technical Questions
5
How do I know the speaker has charged?
How long does it take the LAMAX Beat series speakers and headphones to charge?
What is the frequency range of LAMAX speakers and headphones?
Are the LAMAX Pax X-1 and LAMAX Prime P-1 headphones resistant to sweat?
What formats does the speaker play, other than MP3, from the SD card?
Dots1
2
What is the battery life on LAMAX Dots1?
My headphones are unpaired and plays separetly. What can i do?
Storm1
8
How do i unpair LAMAX Storm1 from mobile phone?
LAMAX Storm1 froze, what to do?
Can be LAMAX Storm1 connected by TWS with different model?
How many devices can be paired through TWS?
How to disable TWS on Storm1?
See all 8 articles
Street2
5
How do I unpair LAMAX Street2 from mobile phone?
LAMAX Street2 freezed, what to do?
Can i connect LAMAX Street2 with different model by TWS?
How many devices can be paired via TWS?
How do i unpair LAMAX Street2 from mobile phone?
Sentinel2
7
How many devices can be paired via TWS?
How do i unpair LAMAX Sentinel2 from mobile phone?
What to do is Sentinel2 freezes?
Which models can be connected by TWS with Sentinel2?
How to cancel TWS on Sentinel2?
See all 7 articles
Dots2
1
What do I do if I LAMAX Dots2 starts play separetly?
LAMAX TECH Smart Electronics
Shield Smart Alarm
3
Can I connect accessories from other brands to the control panel?
Unable to pair an RFID chip
Does the Shield IP camera start automatically when the alarm is triggered?
SmartWatch WatchY
1
I can not make call, it says device is busy.
BFit PRO
6
What if LAMAX BFit PRO does not measure correctly my heartbeat?
Is the LAMAX BFit PRO waterproof? Can I dive with him?
Are there realy two bracelets in the BFit PRO package?
What if my LAMAX BFit PRO does not show the correct time?
Does LAMAX BFit PRO has a GPS receiver?
See all 6 articles
BFit2
6
What if my LAMAX BFit2 does not measured heartbeat correctly?
Is LAMAX BFit2 waterproof? Can I dive with it?
Are there pack realy two bracelets in the LAMAX BFit2?
What if my LAMAX BFit2 does not show the correct time?
Does LAMAX BFit2 has a GPS receiver?
See all 6 articles
Baby monitors TrueLife
NannyCam
3
Can charge NannyCam via powerbank?
What could influence reach of the NannyCams?
How do i set lulabies on NannyCam?
NannyWatch A15
3
Can i charge NannyWatch A15 via powerbank?
What could influence reach of the NannyWatch A15?
How do i set lulabies on NannyWatch A15?
TrueLife NannyCam H32
3
Can charge NannyCam H32 via powerbank?
What influences reach NannyCam?
How do i set lulabies on NannyCam?
Dental Care TrueLife
Basic General Knowledge of Dental irrigator AquaFloss
3
What is oral shower?
Is dental showers more effective than dental floss?
How often should I use oral shower?
TrueLife AquaFloss Station
2
Difference between special replacement heads for AquaFloss?
The reservoir with water overflowing, is oral shower damaged?
TrueLife AquaFloss Compact
1
What is the water pressure of TrueLife AquaFloss Compact?
TrueLife SonicBrush UV
10
How to clean your sonic toothbrush TrueLife SonicBrush UV?
How to store sonic toothbrush TrueLife SonicBrush UV?
Can i leave TrueLife SonicBrush UV in the charging station after each cleaning??
How long does the battery last TrueLife SonicBrush UV?
What is the lifetime of TrueLife SonicBrush UV toothbrush?
See all 10 articles
SonicBrush Compact
8
How do I clean my TrueLife SonicBrush Compact?
How to store the TrueLife SonicBrush Compact sonic toothbrush?
How do I know when my TrueLife SonicBrush Compact is fully charged?
How long does TrueLife SonicBrush Compact battery last?
Can I leave the TrueLife SonicBrush Compact sonic brush in the charging station after each cleaning?
See all 8 articles
Bathroom scales TrueLife
Basic General Knowledge of bathroom scale FitScale
5
Is the FitScale suitable for children?
For whom is the FitScale unsuitable?
Bathroom scale shows inaccurate results
Display does not work or it displays incorrect results
The display shows "EER"
TrueLife FitScale W5 BT
9
How do I pair FitScale W5 BT the scales with my mobile app?
Is app Megafit compatible with Android and Apple?
For how many users is the weight FitScale W5 BT for?
What is the weight capacity FitScale W5 BT?
What can FitScale W5 BT measure?
See all 9 articles
TrueLife FitScale W3
4
What is the weight capacity of the FitScale W3?
What FitScale W3 can measure?
Which batteries should be used in the FitScale W3?
How many users can use FitScale W3?
Breast Pumps TrueLife
TrueLife Nutrio BP Electric
7
It is possible to increase the intensity of expressing milk at TrueLife Nutrio BP Electric?
What is the capacity of the bottle TrueLife Nutrio BP Electric?
How long does TrueLife Nutrio Electric BP last on one charge?
What modes can be set on TrueLife Nutrio BP Electric ?
How to wash TrueLife Nutrio BP Electric?
See all 7 articles
TrueLife Nutrio BP Manual
5
It is possible to increase intensity the of sucking milk on TrueLife Nutrio BP Manual ?
What is the capacity of the bottle TrueLife Nutrio BP Manual?
How to wash TrueLife Nutrio BP Manual?
Can i store excess milk?
Is TrueLife BP Manual suitable for traveling?
Digital blood pressure monitor TrueLife
TrueLife Pulse
7
What to do if the cuff purged?
Does TrueLife Pulse warn me in case of increased pressure?
Has TrueLife Pulse measurement memory?
How to wash TrueLife Pulse?
Is TrueLife Pulse suitable for measurements on the go?
See all 7 articles
BML General Inquiries
Claims
5
How and when can I return the goods purchased in your e-shop?
How to make a claim if you believe that the product is not working properly?
When making a claim, do I have to send the complete pack?
How do I find my current claim status?
Post-warranty service of products
BML Action Cameras
Technical Questions
10
How best to set up an action camera?
The recorded video is not smooth and is laggy
What is the best program for editing captured shots?
Which memory card to use?
I can not connect to my camera using a Wi-Fi app on my phone
See all 10 articles
BML Audio
Technical Questions
2
What is the battery life of each BML bluetooth audio product?
How long does it take to fully charge BML bluetooth audio products?
CarCall BT-3
4
How can I put Handsfree in to the Car?
Discharge the device, if you forget to turn it off?
Can I use CarCall to reproduce music / reading audio books on the phone?
Can I switch tracks directly through CarCallu BT-3?
BML docking stations
Technical questions
5
Can I use the same VGA and HDMI with BML multiport docking station XL?
Can I BML-C Multiport USB docking station and put a heavier laptop?
Why when I connect via USB-C multiport docking station and headphones L Television plays audio from both sources?
How do I know if my computer is compatible with the docking station?
How can I connect a second monitor via docking station?
BML Dashcams
Technical questions
8
What to do before using BML dashcam?
What card to use?
Camera memory card is full and does not rewrite old files
How to use motion detection?
How to maximize the life of the micro SD card?
See all 8 articles
BML IP Cameras and CCTV
Technical Questions
10
Problems connecting to Wi-Fi?
What is the IR illumination for selected BML IP cameras and CCTV?
Forgot your password cameras
The problem with the message ""the network is busy, please try again later"
Can i turn off IR lights?
See all 10 articles