In the event that you are unable to pair the camera with your mobile phone, try the following steps. First of all check if you are connected to Wi-Fi network to which it is attached and the camera. If the previous point of order, try restarting your mobile app. If you are still unable connection, uninstall, reboot the mobile phone, camera and reinstall the software according to the instructions. During installation, you need to be up to 5m from the Wi-Fi.

The most common problems are: Bad Wi-Fi settings (configuration of Wi-Fi router interference from neighboring networks), incompatible mobile devices, weak Wi-Fi signal. Be careful also to set the correct channel Wi-Fi WPA2 encryption turned off or zero-handoff with your router.