Technical Questions
Supercapacitor compared to conventional battery has many advantages, eg. Resistance to sudden temperature changes, safety, reliability and overall durabilit...
Tue, 3 Mar, 2020 at 1:12 PM
How to update the firmware? The new, improved firmware version delivers minor modifications to the factory version bringing improvements to the camera’s...
Tue, 5 Mar, 2019 at 10:13 AM
With the Alternative DVR player (Datakam), you can play back your TrueCam video which can include map coordinates if you have a camera with a GPS module. Fu...
Wed, 15 Nov, 2017 at 5:27 PM
This problem may occur if you have the G-Sensor set at the highest sensitivity. This causes each individual recording within the time loop to lock, thereby ...
Thu, 2 Nov, 2017 at 12:48 PM
This issue occurs with the latest version of Windows 10. It is due to the enhanced security against external devices. To load and display the external devic...
Thu, 2 Nov, 2017 at 12:48 PM
When changing the language of the voice notifications, it is necessary to keep all parts of the camera connected so that they can communicate with each othe...
Thu, 2 Nov, 2017 at 1:00 PM
Radio interference may cause a faulty charger. We fixed this glitch immediately in regards to new deliveries. Customers who find their charger has been dama...
Thu, 2 Nov, 2017 at 12:49 PM
TrueCam car cameras are primarily designed for a permanent power supply from the car cigarrette lighter. Internal battery capacity serves primarily to docum...
Thu, 2 Nov, 2017 at 12:51 PM
A wavering of the image occurs when the car is at a standstill, albeit not every time. It is caused by engine vibrations (especially when in neutral). Due t...
Thu, 2 Nov, 2017 at 1:01 PM
No, the individual loops follow each other continuously and the place where one clip ends, another begins immediately. Therefore, the camera does not create...
Thu, 2 Nov, 2017 at 2:19 PM